Prerequisites
No prior experience required for beginner tracks
A laptop and reliable internet for online classes
Networking & Hardware
Start an IT career with computer hardware, software, troubleshooting, networking basics, and support workflows.

What you will learn
Upcoming classes
Admissions will confirm the start date, class time, learning format, and availability before you make a commitment.
Ask for the next class dateCurriculum
Laptop hardware, displays, power, storage, accessories, and repair considerations
Mobile-device connectivity, synchronization, and troubleshooting
Configure and support common mobile peripherals
TCP/IP, ports, protocols, addressing, DHCP, DNS, Wi-Fi, and SOHO equipment
Configure secure wired and wireless networks
Troubleshoot connectivity with command-line tools
Motherboards, CPUs, memory, power, cooling, expansion, storage, and peripherals
Compatibility, installation, upgrades, and preventive maintenance
Assemble and verify a desktop system
Virtual machines, hypervisors, resource requirements, and virtual networking
Cloud service and deployment models, synchronization, and shared resources
Configure a practical virtual lab
Apply the CompTIA troubleshooting methodology
Diagnose power, boot, storage, display, printer, and network faults
Verify resolution and document findings
Install, configure, upgrade, and manage Windows
macOS, Linux, mobile operating systems, file systems, and utilities
Use command-line and administrative tools safely
Threats, vulnerabilities, social engineering, malware, authentication, and permissions
Secure workstations, mobile devices, browsers, wireless networks, and data
Remove malware and apply recovery procedures
Diagnose operating-system, application, browser, mobile, and performance issues
Use logs, recovery environments, backups, and repair tools
Protect user data and validate the result
Safety, professionalism, change management, documentation, licensing, and privacy
Backup and recovery, incident response, and environmental controls
Communicate effectively with users and technical teams
Hardware identification, assembly, upgrades, cabling, Wi-Fi, and printer tasks
Network configuration and command-line troubleshooting
Timed performance-based practice
Operating-system installation, accounts, permissions, security, and recovery
Malware response and common support scenarios
Timed performance-based practice
Review Core 1 and Core 2 objectives and close knowledge gaps
Complete mixed practice exams and performance-based questions
Deliver an end-to-end support and troubleshooting capstone
Before the first class
No prior experience required for beginner tracks
A laptop and reliable internet for online classes
PC hardware
Windows tools
Command line basics
Support checklists
Project experience
Completion credential
Verifiable Loctech certificate of completion with an industry-aligned curriculum.
Questions answered
Beginner tracks assume no prior experience.
Yes — most programs run hybrid and online with live instructor-led classes.
Yes — a verifiable Loctech certificate on completion.