Prerequisites
No prior experience required for beginner tracks
A laptop and reliable internet for online classes
Business & Productivity
Learn remote admin support, scheduling, email handling, documentation, customer support, and online business operations.

What you will learn
Upcoming classes
Admissions will confirm the start date, class time, learning format, and availability before you make a commitment.
Ask for the next class dateCourse overview
These topics are a preview. The full lesson-by-lesson syllabus has not yet been published online. Contact Admissions for the complete outline before enrolling.
Introduction to Virtual Assistance
Understanding the roles and types of VA’s
Exploring the VA market and growth opportunities
Communication tools
File management
Task management
Calendar & Scheduling
Basic Data Entry
Password/Security
Managing inboxes professionally
Organizing calendars & appointments
Preparing reports, Meeting minutes, and Data entry
Handling Confidential Information
Customer Service Best Practices
Social Media Basics
Basic Graphics
Content scheduling tools
Content Research
Writing engaging captions and creating content calendars
Basic analytics and reporting
Onboarding new clients
Writing proposals and service agreements
Time tracking & invoicing
CRM tools
Handling feedback and conflict resolution
Setting up freelance profiles
Writing a professional bio & service description
Pricing your services & managing payments
Networking & cold pitching to clients
Contact Admissions for the lesson outline for this topic.
Before the first class
No prior experience required for beginner tracks
A laptop and reliable internet for online classes
Google Workspace
Microsoft Office
Trello or Asana
Zoom
Project experience
Completion credential
Verifiable Loctech certificate of completion with an industry-aligned curriculum.
Questions answered
Beginner tracks assume no prior experience.
Yes — most programs run hybrid and online with live instructor-led classes.
Yes — a verifiable Loctech certificate on completion.